More and more companies are now increasing customer portfolio and penetrating new markets by selling successfully through telephone. This telephone sales training course could be for relatively new or for professional telesales agents who may need to refresh their telephone selling core skills or who have had no formal training yet.
Enroll in this course and learn how to target the right prospects and customers to generate the best results. Find out how to apply call structures that ensure each call made is productive and will achieve objectives that optimizes your selling time. Overcome objections even before they arise and be in control of the conversation comfortably and naturally.
In the duration of this interactive course, you’ll be able to practice, listen and gain feedback on your calls and perfect your new telesales skills.
- Why is Phone Selling Key to Success
- Review the Unique Characteristics of Phone Selling
- Lead Generation and Prospecting on the Phone
- Objections on the Phone
- How to get an Appointment
- Follow-up on the Phone
- Voice Mail, Screener and Gatekeepers
- How to Build a Telephone Relationship
- How to Deal with Telephone Burnout